We want every customer to leave with the correct tyre, rim or battery for their vehicle. The policy below explains when items can be returned or exchanged.
Unused tyres and rims
- Returnable within 7 days of purchase if completely unused, unfitted and in original condition.
- The original receipt or invoice is required.
- Special-order or imported items may not be eligible for return — confirm at point of sale.
Wrong size or wrong fitment
- We will exchange tyres supplied in the wrong size at no charge if the error is ours.
- If the customer ordered the wrong size, an exchange is offered subject to stock and a re-fitment fee may apply.
Fitted tyres
Once tyres are mounted to a wheel and driven on, they cannot be returned or exchanged. Any defect from that point is handled under the Warranty Policy.
Batteries
- Sealed, unused batteries can be exchanged within 7 days with the original receipt.
- Activated batteries are covered under the manufacturer's warranty only.
Refunds
Approved refunds are processed to the original payment method within 7 working days.